Returns, refunds, exchanges
We aim to have all of our customers to be 100% satisfied with every product they buy from Dominique Saint Paul.
We respond to all enquiries fast and in detail.
We do allow you to return any goods purchased from us in case you change your mind or are hot happy in any way with the products that you have purchased.
In the first instance please do contact us at the earliest opportunity by email telling us your full name and order number and telling us why you want to return the products.
Our email is firstname.lastname@example.org
Issues on defects in the product are also covered by this arrangement as we guarantee our workmanship and materials. See more in the "warranty" page on this website.
We offer exchange or refund for all products. The product must be in as new condition having not been used.
Once we receive your email informing of the above then we will reply within a couple of days informing you how to proceed.
In case of exchange once we receive back the product we will be in a position to send the new item to you as fast as possible.
In case of refund, once we receive back the product we will organise quickly a refund either by bank transfer or PayPal.
Tel: +84 8 38 25 12 59
Our Saigon shop is located at:
29 Dong Du Street *
Saigon (officially known as Ho Chi Minh City)
* Dong Du Street is the same street as the well known Sheraton Hotel